Terms of Service
Effective Date: July 11, 2025
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Acceptance of Services and Consent for Communications
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By using the services of Graceful Dental, including subscribing to our text messaging services via www.drgracefeng.com, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.
You acknowledge that you have read, understood, and agree to our Terms of Service and Privacy Policy, including all terms related to data collection, communication, and security.
You further consent to receive transactional, promotional, and informational text messages from Graceful Dental related to appointment reminders, health-related updates, and special offers.
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SMS Consent, Message Frequency, and Data Rates
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If you consent to receive SMS from Graceful Dental, you agree to receive customer care, appointment reminders, service updates, and limited offers SMS from us.
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Reply "STOP" to unsubscribe to any messages received.
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Reply "HELP" for help
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Standard Msg & Data rates may apply
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Messaging frequency may vary
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Assistance: For help with opt-out issues, contact us:
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– Phone: (718) 539-5306
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– Email: drfengdental@gmail.com
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Visit Privacy Policy to see our Privacy Policy and Terms and Conditions."
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Data Collection and Usage
We collect personal data, including:
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Name, phone, contact details, SMS interaction data, and payment information.
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Used to provide services, manage appointments, and send SMS updates.
Data Sharing: Your information is not sold or shared with third parties for marketing. It may be shared with trusted service providers for operational purposes under strict confidentiality agreements.
Data Security
Graceful Dental takes data security seriously. We employ encryption, secure servers, and continuous monitoring to safeguard your data from unauthorized access or misuse.
SMS Transmission and Limitations
We are not responsible for SMS delivery delays, non-delivery, or failures due to mobile carriers or third-party platforms.
By subscribing, you acknowledge that Graceful Dental will not be liable for message delays, failures, or technical disruptions. SMS services are provided as-is without any warranties.
Patient Records Management
Patient records are retained for a minimum of six years or until a minor turns 21, per New York State laws.
Appointment and Cancellation Policy
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Appointments can be made online, by phone, or in person.
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At least 24 Hours notice is required for cancellations to avoid fees.
Financial Policies
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Payment is due at the time of service.
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We assist with insurance claims, but patients are responsible for any remaining and unpaid balances.
Limitation of Liability
We disclaim liability for indirect damages, including message delivery failures and third-party service disruptions.
Intellectual Property
All content, including logos, text, and media on our websites and communications, is the property of Graceful Dental, PLLC and protected under copyright laws.
Changes to This Policy
Graceful Dental may update this policy periodically to reflect changes in practices or legal requirements. When updates are made:
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The “Effective Date” at the top will be revised.
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Major changes will be communicated through email or website notifications.
By continuing to use our services after updates, you acknowledge and accept the revised policy.
Compliance with Laws
We comply with HIPAA, 10DLC, and all New York State and New York City laws governing healthcare and data privacy.
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No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
Contact Information
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Graceful Dental
36-25 Union Street
Suite C
Flushing, NY 11354
(718) 539-5306
(718) 514-4698